Frequently Asked
Questions
Everything you need to know about LookOut. Can't find your answer? Get in touch.
The basics
What is LookOut?
LookOut is a Chrome extension that syncs your Outlook Web calendar events to Google Calendar — with rich data like attendees, Teams links, and meeting descriptions. It reads calendar data entirely in your browser.
Does it work with the Outlook desktop app?
LookOut works with Outlook Web (outlook.office.com / outlook.office365.com). You need to have Outlook Web open in a Chrome tab — the extension reads calendar data from the web page. The desktop Outlook app is not supported.
Can I sync multiple Outlook calendars?
Currently LookOut syncs your primary Outlook calendar. Support for multiple calendars and shared calendars is on the roadmap.
Is two-way sync supported?
LookOut is one-way: Outlook to Google Calendar. Changes made in Google Calendar won't sync back to Outlook. This keeps the extension simple, reliable, and privacy-friendly.
Your data stays yours
Does LookOut send my data to any servers?
Calendar data goes directly from Outlook to Google Calendar. Our servers handle only authentication and sync settings.
Will my IT department know I'm using it?
LookOut reads data already loaded in your Outlook Web tab — it never connects to your company's Outlook servers or APIs. You don't need to provide your Outlook credentials, and there's no app registration or admin consent required. IT may see requests to googleapis.com (for Google Calendar sync) and our backend, but your Outlook access is untouched.
Does my IT department need to approve LookOut?
No. LookOut doesn't use the Microsoft Graph API or any Outlook API — it reads calendar data from the Outlook Web page already open in your browser. There's no OAuth consent for your work account, no admin-managed app registration, and no API permissions to approve. This makes it work even in locked-down corporate environments where third-party Outlook integrations are blocked.
What happens if I close Chrome?
Synced events stay in Google Calendar — they're real calendar events, not a live feed. When you reopen Chrome with Outlook Web, LookOut picks up where it left off and syncs any changes.
What data does LookOut store locally?
Event data is cached in chrome.storage.local for sync tracking. Google Calendar authentication tokens are stored in Chrome's secure storage. No calendar content is stored on external servers. Our backend stores only authentication, subscription status, and sync settings.
Plans & billing
What's the difference between Free and Pro?
Free gives you basic event sync (title, time, location) with manual trigger and unlimited events. Pro adds rich data — attendees, Teams links, meeting descriptions — plus auto-sync, smart rules, color mapping, extended sync window (365 days), and GCal deletion tracking.
Can I cancel Pro anytime?
Yes. Cancel anytime from the extension settings. You'll keep Pro features until the end of your billing period, then revert to Free. Your synced events remain in Google Calendar.
Is there a free trial for Pro?
Yes — every account gets a 14-day free Pro trial, no credit card required. You'll have full access to all Pro features including attendees, Teams links, descriptions, auto-sync, smart rules, and color mapping.
Do I need an account for the Free plan?
No. The Free plan requires no account and no payment information. Install from the Chrome Web Store and start syncing immediately. You only need an account if you upgrade to Pro.
Under the hood
Which browsers are supported?
LookOut is a Chrome extension and works on Google Chrome and Chromium-based browsers (Edge, Brave, Arc, etc.). Firefox and Safari are not supported.
How does auto-sync work?
Auto-sync (Pro) periodically checks your Outlook Web tab for calendar changes and syncs them to Google Calendar. You can configure the sync interval in the extension settings. Outlook Web must be open in a tab for auto-sync to work.
What are smart sync rules?
Smart rules (Pro) let you filter which events get synced. You can include or exclude events by keyword, Outlook category, or response status (accepted, tentative, declined). Rules are configured in the extension settings.
What permissions does the extension need?
LookOut needs access to Outlook Web pages (to read calendar data), the Google Calendar API (to write events), and chrome.storage (to cache sync state). It does not request access to browsing history, bookmarks, or other browser data.
Does LookOut work with Apple Calendar?
Yes! LookOut syncs your Outlook events to Google Calendar, and from there you can subscribe to your Google Calendar in Apple Calendar (or any app that supports ICS/webcal subscriptions). This gives you a seamless Outlook → Google → Apple Calendar flow with zero extra setup. <a href="/apple-calendar" class="faq-link">Learn more →</a>